Frequently Asked Questions
Everything you need to know about PUMA Golf equipment and apparel.
How do I determine my correct size for PUMA Golf apparel?
We provide a comprehensive size guide on each product page. Our golf polos and trousers generally feature a performance fit; if you prefer a looser feel, we recommend sizing up.
What is your return policy for golf clubs and footwear?
You can return unworn footwear and unused accessories within 30 days of purchase. Please note that custom-built golf clubs are final sale and cannot be returned unless there is a manufacturing defect.
Are PUMA Golf shoes waterproof?
Many of our models, including the PROADAPT and IGNITE series, come with a 1-year or 2-year waterproof warranty. Specific water-resistance ratings are listed in the product specifications.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear before your next tee time.
Do you offer professional discounts for PGA members?
Yes, we offer a specialized discount program for certified PGA and LPGA professionals. Please contact our support team with your credentials to verify your account.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.